Can i change or return a purchase?

Request the description of the state of conservation or more photographs of the product if you are not sure before making your purchase. In any case, if you do not like the product or it does not fit well, you can return it within 15 days of receiving it and we will give you a voucher for the amount paid so that you can select another piece or, if you do not wish, The money refund. This return will be made in the same way in which the payment was made and once the product has arrived back at our showroom.

We cannot accept returns on custom made products.

The shipping costs of any return are free within the peninsula. In this way, you can touch and see how the rug fits in your space, without any commitment.

To make a return and for us to manage the collection of the product, you must contact us by sending an email to or by calling 659853178. Only freight managed with our transport agency will be free.